Complaints and compliments

Complaints and compliments

Customer service formWe make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can sometimes go wrong resulting in a patient feeling that they have a genuine cause for complaint.

If this is so, please put your complaint in writing in any of the following ways:

  • By letter addressed to the Business Manager, Dr Murray and Partners.
  • By completing the complaints form below.
  • Or email and include FAO Business Manager in the subject heading.

Please include your name, address, and details of the complaint including any relevant dates or people involved.

Complaints form

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website